User Guide

About payment

Choose your payment method from credit card, electronic money, cash on delivery, or bank transfer.

credit card
cash on delivery
This method allows you to pay when you receive the product.
Pay the delivery person when you pick it up.
*Fees are 440 yen

Display price

Prices include consumption tax.

About delivery and shipping charges

Regarding delivery
Delivered by "Nyanko Transport".
After placing your order, it will be delivered within 2-3 days.
*However, there may be delays due to shipping issues, so please don't complain.
*Delivery is limited to within Japan.
About specifying delivery date and time
Please specify your delivery time below.
  • Morning (8:00-12:00)
  • Afternoon (12:00-17:00)
  • Nighttime (17:00-23:00)
about shipping cost
600 yen nationwide.

Regarding product returns and exchanges

If the delivered product is different from what you ordered, we will exchange the product.

Deadline for returns/exchanges
Please keep it within 7 days after receiving the product.
We do not accept returns or exchanges for the following products without any questions asked.
  • Products that have been delivered for more than 8 days
  • Used products
  • opened product
  • Products that have been soiled or damaged by the customer
  • Returns or exchanges due to customer convenience

About personal information

Important personal information entrusted to us by our customers will not be transferred to third parties.